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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristie Ostash

August 4, 2026

5  out of  5
rating by Kristie Ostash
"John has been great. Very informative and quick to respond to our questions and emails."
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michael stewart

July 22, 2026

5  out of  5
rating by michael stewart
"I can always rely on John and his staff to answer my calls and handle any request or needs i may have."
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Ann West

July 15, 2026

5  out of  5
rating by Ann West
"John and Lydia are fabulous with our cars and house!"
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Allan Xavier

July 15, 2026

5  out of  5
rating by Allan Xavier
"Claire provided outstanding customer service while helping me update my renters insurance and add another car to my policy. She made the entire process simple and stress-free by explaining all of my options clearly and answering every question I had. She was professional, friendly, and efficient, making sure everything was completed accurately. I truly appreciate her patience and attention to detail. If you're looking for someone who genuinely cares about helping customers, I highly recommend Claire!"
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Belinda Hodge

July 1, 2026

5  out of  5
rating by Belinda Hodge
"John Gunn is very responsive and pleasant to talk with."
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Toni M

June 4, 2026

5  out of  5
rating by Toni M
"John has been our State Farm agent almost 20 years. He is the best agent we've ever dealt with."
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Brandon Fielding

June 2, 2026

5  out of  5
rating by Brandon Fielding
"Whenever I need assistance with our policies, he is incredibly responsive. Just today, he took care of an insurance update for me within minutes of my email. It’s a huge relief to have an agent who is so attentive and prompt. Thanks for the excellent service, John!"
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Kenny Vickers

May 29, 2026

5  out of  5
rating by Kenny Vickers
"Always a great experience and a pleasure to work with John and Lydia! They answer every question with professionalism, honesty, and courtesy, and they always look for ways that can help us while saving money! I HIGHLY recommend them for anyone looking for insurance!!"
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Tim

May 27, 2026

5  out of  5
rating by Tim
"State Farm has always been good to us. John, Lydia, and the rest of the office staff have always been helpful and kind to us. It is like talking to dear friends."
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Missy Baxley

May 20, 2026

5  out of  5
rating by Missy Baxley
"Great service"
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Dionne Mcfarlane

May 9, 2026

5  out of  5
rating by Dionne Mcfarlane
"Very attentive to his clients and knowledgeable"
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Princeton Soh

May 1, 2026

5  out of  5
rating by Princeton Soh
"Mr. Gunn is always quick to respond to questions and concerns I have regarding my policy. He treats me as a valued client and not a number. I'm very happy and satisfied with the direct customer service and personal care he offers me."
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marie anderson

April 28, 2026

5  out of  5
rating by marie anderson
"John is always helpful and knowledgeable I enjoy working with him for my insurance products."
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Brian Hudson

April 21, 2026

5  out of  5
rating by Brian Hudson
"John and his team have provided our family consistent, reliable service and support for over 20 years. They offer a customer experience that is respectful and courteous. Highly recommended."
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Miller Gunn

April 20, 2026

5  out of  5
rating by Miller Gunn
"Very responsive, helpful, and knowledgeable"
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Jonathan Turner

April 15, 2026

5  out of  5
rating by Jonathan Turner
"Insured with them for 3 years and never had a problem once. Always helpful and easy to reach!"
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Jay McGough

April 14, 2026

5  out of  5
rating by Jay McGough
"Such great customer service!"
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Darlean Allen

April 9, 2026

5  out of  5
rating by Darlean Allen
"We had to pay out of pocket.But Mr. John Gunn to care of everything."
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Walter Burley

April 3, 2026

5  out of  5
rating by Walter Burley
"Good service"
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Stephen Hooks

April 1, 2026

5  out of  5
rating by Stephen Hooks
"We moved all of our insurance to John Gunn last year. We've known him for years but had previously used another acquaintance who was with Progressive. Knowing John's integrity and character were instrumental in 'testing the waters' and procuring a quote from him for both Auto and Home. We were pleasantly surprised when the quotes were not only competitive but we actually were able to get better and more coverage for a little less than the other insurance. Would it have been more, we would have probably still gone with John because of the professionalism and thoroughness of job he provides. Couldn't give a higher recommendation. We have since moved to Tuscaloosa from Huntsville, but we'll maintain John as our agent. He's more accessible and efficient 2 hours away than any agents here."
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L Hilary Slotta

April 1, 2026

5  out of  5
rating by L Hilary Slotta
"We had some confusion on a claim. Called John directly, explained the issue, and he resolved the issue that very day and sent us our check."
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Rhonda Brewster

March 19, 2026

5  out of  5
rating by Rhonda Brewster
"GREAT!!!"
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Brian Williams

March 18, 2026

5  out of  5
rating by Brian Williams
"Outstanding Agent and even a better person. Always quick to respond to any questions or issues I have. Has always been concerned for and taken excellent care of my family. Proactive not just reactive. Without question, has the BEST staff imaginable!!! Have no doubt, he is the best in the business."
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william dalton

March 17, 2026

5  out of  5
rating by william dalton
"I always get top notch service with Mr. Gunn and his staff. I have been with state farm for years and could not think of taking my business any other place."
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Travis Aimer

March 13, 2026

5  out of  5
rating by Travis Aimer
"Adam Lee from Thompson Roofing introduced Lydia and John Gunn to me last week. They were both very polite and a wealth of knowledge when it comes to home insurance and claims. As a vendor for 1 Tom Plumber and Rick N Ball Restoration I deal with insurance agents quite often. It is refreshing to have such a warm welcome. Thank you John and Lydia."